Chatified
CREATE YOUR WORKSPACE

Ship a better chat this afternoon.

Free for 14 days. No credit card. Cancel any time.

Pick something your teammates will recognize.
Where Chatified will embed. You can add more hosts later.
SOC 2GDPR5-min setup
or

Already have an account? Sign in

By signing up you agree to our Terms and Privacy Policy.

"We replaced our help widget on a Monday. By Friday, 68% of tickets never reached a human — and CSAT went up."

AR
Amelia Ruiz
Head of Support, Northwind
Yes — if it hasn't shipped yet.
Go to Orders → Cancel & refund. Once shipped, it becomes a return and takes 3–5 business days after we receive it.
2 sourceshigh confidence
01Refund policy — shipped vs unshipped
02How to cancel an order