Your support chat shouldn't be making things up.
Chatified grounds every answer in your docs, cites every source, and admits when it doesn't know. Identifies ~40% of your visitors. Gets smarter every week — without you touching it.
ThriveBaseMost support chat tools have the same problem: they're guessing.
You already know the signs. They show up every week.
AI chatbot makes things up when the docs don't cover it. Visitors lose trust the moment they catch one.
Intercom for chat. Segment for events. Clearbit for enrichment. Each one a separate bill, none of them stitched.
You only know who's on your site if they filled out a form. The other 95% leave anonymously.
Nobody writes the KB article. So the bot keeps missing it. So the queue keeps growing.
There's a better approach. Keep reading.
Chatified is built differently. Three things at once.
Not a chat tool plus an analytics tool plus a CDP. One product, three benefits, one bill.
Grounded in your docs. Cites every source. Admits when it doesn't know — never guesses.
Identifies ~40% automatically. Scores intent in real time. Tells you who's worth calling.
Clusters every unanswered question. Drafts the article. One click to close the gap.
All three. One script tag. $50/mo.
See it work. Right now.
The visitor asks. Chatified retrieves. Cites. Streams the answer. Every reply, every time — transparent.
Why not Intercom? Why not PostHog?
Intercom is a support queue. PostHog is a product analytics dashboard. Chatified handles the support, identifies the visitors, runs the campaigns, and closes the loop to revenue — in one tab at $50/mo.
From the teams shipping it on real sites.
Every answer grounded. Every source visible. No guessing.
The AI reads your docs and only your docs. When the answer isn't there, it tells the visitor — and tags it so you can fix it.
Every claim has an inline [n]. Visitors click through to verify.
If retrieval finds nothing, the AI says so and escalates. No guesses.
High-intent visitors get a concrete next step. First-timers get a calm explanation.
URL, PDF, DOCX, Markdown. Re-crawls every 7 days to stay current.
Every reply your team writes trains the AI on your voice — automatically.
When you answer in the inbox, that answer is quietly stored and used as the model for similar future questions. No fine-tuning. No extra work. The AI just gets smarter at being you.
→ matched on similar future questions (cosine ≥ 0.80)
→ surfaced as PRIOR HUMAN ANSWERS in the next reply
PostHog identifies 5%. Chatified identifies ~40%.
Most tools wait for you to call identify(). Chatified builds the graph automatically — from the chat itself, the company network, the page form, the enrichment API.
Enriched. Intent-scored. Alert-wired. Your inbox gets a message the moment someone worth calling leaves their email.
The panel no one else has: does your intent score actually predict revenue?
Chatified shows you conversion rate per intent band. Trust the score — or tune it.
The AI that fills its own gaps. Every week.
When Chatified can't answer, it doesn't just flag the miss. It clusters every visitor who asked something similar this week, drafts the KB article, and gives you one click to publish.
From first chat to closed deal — without leaving the inbox.
Triggers fire. Sequences nurture. Revenue lands. One inbox, one thread, one source of truth.
URL + scroll + time + segment. AI writes the opener from visitor context. Not a template.
Visitor leaves an email → enrolled in a multi-step delayed sequence. Replies land back in the same thread.
First-party cookie ties the conversation to the purchase. $ on every row. Calibration proves it works.
Already on Shopify? GTM? Stripe? It connects.
Chatified speaks MCP, ships a Flutter SDK, and pushes events into your existing GA4. No data gaps. No glue code.
Shopify orders. Stripe charges. Your internal API. Per-tool audit log.
Reachable from Cursor and Zed too. `npx @chatified/mcp`. 7 tools.
iOS + Android. Identity persists across web + app sessions.
Already on GTM? Zero SDK changes. Chatified events show up in GA4 alongside your existing data.
$50/mo. Replace five tools.
Intercom charges per seat. Segment isn't free past 1,000 users. Clearbit runs thousands a year. Chatified Scale is $50/mo: 5,000 resolutions, full visitor intelligence, intent scoring, revenue attribution, outbound campaigns, sequences, 5 seats. Annual is −30%.
Scale unlocks 3 workspaces. One login, every client.
Know who's buying. Starting today.
Script tag, point it at your docs, 7-day trial. Chatified starts scoring visitors and tying conversations to Stripe charges in about five minutes.